Mr Paul Drake

Written by a NHS patient at Brighton General Hospital

I HAVE NOTHING BUT GENUINE THANKS FOR THIS DOCTOR FOR REMOVING THE GROWTH FROM MY EAR WITH CARE AND GREAT UNDERSTANDING OF ME BEING OVER 85 AND WAS BUT COMPLETELY AT EASE WITH THE CALM AND EXPLANATIONS I WAS GIVEN THANKS TO HIM AND ALL THE TEam.

Recommend

Trust

Listening

Written by a NHS patient at Brighton General Hospital

I had not previously met Mr. Drake and did not know what to expect but, having met him, I found him to be very pleasant and he told me exactly what he was going to do for me at that visit. In surgery he was very efficient as were the whole team. The chat, during surgery, put me at ease and the whole experience was very relaxed. I have had to wait 4 weeks for a biopsy result which was a little testing. The biopsy result from my first operation took only two and a half weeks so this extra wait was worrying. I understand that there will be a follow-up appointment and I await a date for that. I am concerned that several other scabby spots on my head could worsen and I want a dermatologist to look at those on my next visit. Never-the-less, I am very pleased with the speed and service I have received at Brighton General Hospital over several visits.

Recommend

Trust

Listening

Written by a NHS patient at Brighton General Hospital

Mr Drake 'phone me in advance of my operation to let me know what he would be doing and whether or not I had any questions, which I did and he answered. He also verbally wen through the notice of how to prepare for the visit and to get transport to get me home. Mr Drake's approach was very much to put me at ease and to assure me that all would be well.

Recommend

Trust

Listening

Written by a NHS patient at Brighton General Hospital

He was very professional and put me at ease. I didn't feel any pain and was very pleased with the outcome of my treatment. I would throughly recommend him.

Recommend

Trust

Listening

Written by a NHS patient at Brighton General Hospital

Mr Drake was extremely professional and very kind. He listened deeply to me and reassured me with realistic and honest answers when I asked questions. He was kind and thorough in his approach and ensured that I was comfortable with every single aspect of what to expect from the operative process. His staff were utterly lovely, conversational and caring, taking every opportunity to put me at my ease and give me good practice advice. There was nothing more that could have been done for me. My post-operation healing has been seamless thanks to the good counsel shared before I left the hospital. I would advise anyone awaiting surgery with this team to be assured of their best intentions and high quality service.

Recommend

Trust

Listening